2 Factor Auth problem

I have a problem trying to authenticate with my 2fa.

My code is beeing generated all right in my cellphone. But every time I try to authenticate it says it’s the wrong code.

And I had lost my recovery keys…

How can I get support on this?

Fun fact. In my cellphone I can login.

My solution is to disable the 2fa from my login on my cellphone…
I cannot trust this if I cannot get support and in a valid case it deny my login.