2fa removal by upgrading account

Hi all, since I have lost my phone and the recovery codes, and since GitLab is not more resetting the 2fa account, I would to know, if I upgrade my account to any pricing suite, It will give the possibility to remove them? And if it’s even possible this, since I can’t log in without a valid verification code? I have already tried to open a GitLab support ticket, but since I’m a free user I’m forwarded to here. Thanks