2FA removal request

I recently lost my device which had the 2FA enabled in it along with the backup code, due to which i cannot access my GitLab account i tried raising a ticket for it but since i’m using the free plan my ticket got closed within 1 hour. I really need gitlab team’s support in-order to recover my account please help me get my account back as soon as possible.
also i’m adding this request via a temporary account as i cannot access my actual account to add request

Thank you

Hi, this is a community forum, so we cannot do anything for you since we are not Gitlab staff. Please open a ticket here since only Gitlab staff can assist you. Had you searched the forums prior to posting, you would have already known this.