422 errors when login in to gitlab.com

Is anyone else getting 422 errors when logging in?

I’ve had the same error in 4 browsers, 2 on the laptop, 2 on the mobile…

A colleague in another country also hit the same problem…

Any thoughts?

2 Likes

Same here, however logging in on an account without 2FA works without problems.

Tested on Firefox and Chrome, on Linux and MacOS

Edit: this might explain it:

$ ssh git@gitlab.com 2fa_recovery_codes
Are you sure you want to generate new two-factor recovery codes?
Any existing recovery codes you saved will be invalidated. (yes/no)
yes

An error occurred while trying to generate new recovery codes.
Internal API unreachable

Yeah… maybe that’s the problem? 2FA not working?

Same issue here. Login works on a non-mfa account and fails on a MFA account.
Nobody at gitlab noticing this?

Might be related: 2023-07-10: `check_ip_address_for_email_verification` has locked out users with inaccessible primary emails (#16016) · Issues · GitLab.com / GitLab Infrastructure Team / production · GitLab and it seems like this issue has been closed overly fast

Same here. as my forum username states…

The bot Closed the issue pointed by @darioackermann but it seems it was closed by the bot. the previous message before closing was…

"
Marking as mitigated, but not resolved. New users are not getting locked out anymore, but we continue to investigate what to do about already-locked-out users.
"

interestingly the issue was about users WITHOUT mfa, and now mfa users are locked out
it’s a bit misleading to put the status page on the greenest green imo

the issue has somehow been picked up:

indeed, and seems that they have just reverted the change and hasnt hit prod yet.

Which was reverted in gitlab-org/gitlab!126013 (merged) but it has not reached production yet.

Problems shown here: https://status.gitlab.com/

Same here

All working now… just logged in fine with 2FA…