- we have recently run out of CI minutes
- we went to the customer portal and bought 1000 minutes
- we selected the group, were the DEVs are members of as recipient
- payment was processed and successful
- the minutes were not available although accounts receivable confirmed that everything alright
- we tried and again and purchased the minutes for our root user, not the group, this time the CI minutes were available to everyone
- Background information: we are on a free plan
- Does anyone know how to get access to the other booked minutes that are nowhere visible?
- Has anyone experience if it is possible to transfer minutes from a group to a user?
Thanks for your help