Hi all, I have a serious error with my local gitlab setup. I was updating the gitlab-ce and my ssh connection was lost… after reconnecting I have tried upgrading again. All services run fine but unable to open the ‘Web’ page. I get 500 error. I have tailed gitllab-ctl and found it is the following error.
Completed 500 Internal Server Error in 1666ms (ActiveRecord: 46.4ms | Elasticsearch: 0.0ms)
ActionView::Template::Error (No site key specified.):
36: = render_if_exists 'devise/shared/email_opted_in', f: f
37: %div
38: - if show_recaptcha_sign_up?
39: = recaptcha_tags
40: .submit-container
41: = f.submit _("Register"), class: "btn-register btn", data: { qa_selector: 'new_user_register_button' }
which distribution are you using? Also, packages or container setup?
Since SSH was lost, it may be case that either the package installation is incomplete, or database migrations are pending. Use the following command carefully to analyse the status.
I am exactly in the same case.
Same error and same Gitlab version (even with 12.5.4 was giving me the same issue).
I am using RedHat 6.10 and all packages are up-to-date.
gitlab-rake db:migrate:status gives me lots of lines, here are the last ones :
up 20191112232338 Ensure no empty milestone titles
up 20191114173508 Add resolved attributes to vulnerabilities
up 20191114173602 Add foreign key on resolved by id to vulnerabilities
up 20191114173624 Set resolved state on vulnerabilities
up 20191115091425 Create vulnerability issue links
up 20191120084627 Add encrypted fields to application settings
up 20191120115530 Encrypt plaintext attributes on application settings
up 20191122135327 Remove plaintext columns from application settings
Thankyou for your response, The command lists the following output. No Success though
.......
up 20190606175050 Encrypt feature flags clients tokens
up 20190607085356 Add source to pages domains
up 20190607145325 Add pages domains ssl renew index
up 20190607190856 Add index to users public emails
up 20190607205656 Add wiki columns to index status
up 20190610142825 Add index to members invite email
up 20190611090827 Add time tracking limit to hours to application settings
up 20190611100201 Add geo container repository updated events table
up 20190611100202 Add index to geo event log
up 20190611161641 Add target project id to merge trains
up 20190611161642 Add index to events and audit events created at author
up 20190612111201 Add geo container repository counters
up 20190612111404 Add geo container sync capacity
up 20190613030606 Enable hashed storage by default
up 20190613044655 Add username to deploy tokens
up 20190613073003 Create project aliases
up 20190613231640 Migrate managed clusters with no token to unmanaged
up 20190617123615 Add grafana to settings
up 20190618171120 Update geo nodes primary
up 20190619175843 Remove import columns from projects
up 20190620105427 Change null private profile to false
up 20190620112608 Enqueue reset merge status second run
up 20190621022810 Add last ci minutes usage notification level to namespaces
up 20190621151636 Add merge request rebase jid
up 20190623212503 Add cluster id to deployments
up 20190624123615 Add grafana url to settings
up 20190625115224 Add description to services
up 20190625184066 Remove sentry from application settings
up 20190626175626 Add group creation level to namespaces
up 20190627051902 Add cluster id index fk to deployments
up 20190627100221 Add mr productivity metrics
up 20190627122264 Add foreign keys for container repository
up 20190628145246 Add strategies to operations feature flag scopes
up 20190628185000 Add released at to releases table
up 20190628185004 Backfill and add not null constraint to released at column on releases table
up 20190628191740 Schedule fixing names of user namespaces
up 20190702173936 Populate remaining merge request assignees
up 20190703043358 Add commit id to draft notes
up 20190703130053 Remove gitaly feature flags
up 20190703171157 Add sourcing epic dates
up 20190703171555 Add sourcing epic dates fks
up 20190703185326 Fix wrong pages access level
up 20190709204413 Add rule type to approval project rules
up 20190709220014 Import common metrics y axis
up 20190709220143 Add index to issues relative position
up 20190710151229 Add index to approval project rules rule type
up 20190711124721 Create job variables
up 20190711200053 Change deploy tokens token not null
up 20190711200508 Add token encrypted to deploy tokens
up 20190711201818 Encrypt deploy tokens tokens
up 20190712040400 Add environment id to clusters kubernetes namespaces
up 20190712040412 Index clusters kubernetes namespaces on environment
up 20190712064021 Add namespace per environment flag to clusters
up 20190715042813 Add issue id to versions
up 20190715043944 Remove sha index from versions
up 20190715043954 Set issue id for all versions
up 20190715044501 Add unique issue id sha index to versions
up 20190715114644 Drop project features pages access level default
up 20190715140740 Add event type to design management designs versions
up 20190715142138 Add raw blob request limit to application settings
up 20190715173819 Add object storage flag to geo node
up 20190715193142 Migrate discussion id on promoted epics
up 20190715215532 Add project emails disabled
up 20190715215549 Add group emails disabled
up 20190716144222 Create analytics cycle analytics project stages
up 20190719122333 Add login recaptcha protection enabled to application settings
up 20190719174505 Add index to deploy tokens token encrypted
up 20190722104947 Add static object token to users
up 20190722132830 Add static objects external storage columns to application settings
up 20190722144316 Create milestone releases table
up 20190723105753 Add index on identities lower extern uid and provider
up 20190723153247 Create allowed email domains for groups
up 20190724112147 Add column for self monitoring project
up 20190725012225 Change outbound local requests whitelist default
up 20190725080128 Set not null on users private profile
up 20190725183432 Add index to index on static object token
up 20190726101050 Rename allow local requests from hooks and services application setting
up 20190726101133 Add allow local requests from system hooks to application settings
up 20190729062536 Create analytics cycle analytics group stages
up 20190729090456 Add index on environments with state
up 20190729180447 Add merge requests require code owner approval to protected branches
up 20190731084415 Add build need
up 20190801060809 Delete kubernetes services
up 20190801114109 Cleanup allow local requests from hooks and services application setting rename
up 20190801142441 Add throttle protected path columns
up 20190801193427 Rename application settings snowplow collector uri column
up 20190802012622 Reorder issues project id relative position index
up 20190802091750 Cleanup application settings snowplow collector uri rename
up 20190802195602 Add timestamps columns to geo nodes
up 20190802235445 Add index on id and type and public to keys
up 20190805140353 Remove rendundant index from releases
up 20190806071559 Remove epic issues default relative position
up 20190807023052 Design issue id nullable
up 20190808152507 Add projects sorting field to user preferences
up 20190809072552 Set self monitoring project alerting token
up 20190812070645 Migrate private profile nulls
up 20190814205640 Import common metrics line charts
up 20190815093936 Add index notes on project id and id and system false
up 20190815093949 Remove index notes on noteable type
up 20190816151221 Add active jobs limit to plans
up 20190819131155 Add cluster status index to deployments
up 20190819231552 Update knative prometheus query for invocation count
up 20190820163320 Add first last name to user
up 20190821040941 Create cluster providers aws
up 20190822175441 Rename epics state to state
up 20190822181528 Create list user preferences
up 20190822185441 Cleanup epics state id rename
up 20190823055948 Change clusters namespace per environment default
up 20190826090628 Remove redundant deployments index
up 20190826100605 Add group column to events
up 20190827102026 Migrate code owner approval status to protected branches in batches
up 20190827222124 Add sourcegraph configuration to application settings
up 20190828083843 Add index to ci job artifacts on project id for security reports
up 20190828110802 Add not null constraints to prometheus metrics y label and unit
up 20190828170945 Create package metadatum
up 20190828172831 Create package tag
up 20190829131130 Create external pull requests
up 20190830075508 Add external pull request id to ci pipelines
up 20190830080123 Add index to ci pipelines external pull request
up 20190830080626 Add foreign key to ci pipelines external pull request
up 20190830140240 Add duplicated to to issue
up 20190901174200 Add max issue count to list
up 20190902131045 Replace indexes for counting active users
up 20190902152329 Add index for ci builds metrics
up 20190902160015 Remove support bot column from users
up 20190903150358 Create analytics repository files table
up 20190903150435 Create analytics repository file edits table
up 20190904173203 Add index on users unconfirmed email
up 20190904205212 Remove id column from intermediate release milestones
up 20190905022045 Add issues prometheus alert event join table
up 20190905074652 Index timestamp columns for issue metrics
up 20190905091812 Schedule project any approval rule migration
up 20190905091831 Schedule merge request any approval rule migration
up 20190905140605 Add cloud run to clusters providers gcp
up 20190905223800 Add interruptible to builds metadata
up 20190905223900 Add concurrent index to builds metadata
up 20190906104555 Create alerts service data
up 20190907184714 Add show whitespace in diffs to user preferences
up 20190909045845 Create project pages metadata
up 20190909141517 Update cs vulnerability confidence column
up 20190910000130 Add index on application id on oauth access tokens
up 20190910103144 Replace events index on group id with partial index
up 20190910114843 Exclude nulls from index on namespaces type
up 20190910125852 Create analytics language trend repository languages
up 20190910211526 Create packages conan file metadata
up 20190910212256 Add any approver rule unique indexes
up 20190911115056 Add projects max pages size
up 20190911115109 Add namespaces max pages size
up 20190911115207 Add projects max artifacts size
up 20190911115222 Add namespaces max artifacts size
up 20190911251732 Sync issuables state
up 20190912061145 Add index to members on expires at
up 20190912223232 Add role to users
up 20190913174707 Add spdx id to software licenses
up 20190913175827 Add index to software licenses on spdx
up 20190914223900 Modify concurrent index to builds metadata
up 20190917173107 Backfill software licenses spdx identifiers
up 20190918025618 Add user and timestamps to design management versions
up 20190918102042 Create grafana integrations
up 20190918104212 Add merge request metrics merged at index
up 20190918104222 Schedule productivity analytics backfill
up 20190918104731 Add cleanup status to cluster
up 20190918121135 Add cleanup status reason to cluster
up 20190919040324 Add successfull pages deploy partial index on ci builds
up 20190919091300 Create evidences
up 20190919104119 Index timestamp columns for merge requests creation date
up 20190919162036 Add index to clusters providers gcp on cloud run
up 20190919183411 Add index packages on name trigram to packages packages
up 20190920194925 Backfill releases table updated at and add not null constraints to timestamps
up 20190924124627 Add pull mirror branch prefix to projects
up 20190925055714 Default request access groups
up 20190925055902 Default request access projects
up 20190926041216 Add user indexes to design management versions
up 20190926180443 Schedule epic issues after epics move
up 20190927055500 Create description versions
up 20190927055540 Add index to sytem note metadata description version
up 20190927074328 Add index on snippet content
up 20190929180751 Create vulnerabilities
up 20190929180813 Add reference from vulnerability occurrences to occurrences
up 20190929180827 Add foreign keys and indexes to vulnerabilities
up 20190930025655 Add incident management throttle columns to application setting
up 20190930063627 Add management project id to clusters
up 20190930082942 Add new release to notification settings
up 20190930153535 Create zoom meetings
up 20191001040549 Add management project id index fk to clusters
up 20191002031332 Schedule pages metadata migration
up 20191002123516 Create clusters applications elastic stack
up 20191003015155 Add self managed prometheus alerts
up 20191003060227 Add push event hooks limit to application settings
up 20191003064615 Create aws roles
up 20191003161031 Add mark for deletion to projects
up 20191003161032 Add mark for deletion indexes to projects
up 20191003195218 Add pendo enabled to application settings
up 20191003195620 Add pendo url to application settings
up 20191004080818 Add productivity analytics start date
up 20191004081520 Fill productivity analytics start date
up 20191004133612 Create analytics repository file commits
up 20191007163701 Populate remaining any approver rules for merge requests
up 20191007163736 Populate remaining any approver rules for projects
up 20191008013056 Add push event activities limit to application settings
up 20191008142331 Add ref count to push event payloads
up 20191008143850 Fix any approver rule for projects
up 20191008180203 Add issuable state id indexes
up 20191008200204 Add state id default value
up 20191009100244 Add geo design repository counters
up 20191009110124 Add has exposed artifacts to ci builds metadata
up 20191009110757 Add index to ci builds metadata has exposed artifacts
up 20191009222222 Add custom http clone url root to application settings
up 20191010174846 Add snowplow iglu registry url to application settings
up 20191011084019 Add project deletion adjourned period to application settings
up 20191013100213 Add squash commit sha to merge requests
up 20191014025629 Rename design management version user to author
up 20191014030134 Cleanup design management version user to author rename
up 20191014030730 Add author index to design management versions
up 20191014084150 Add index on snippets project id and visibility level
up 20191014132931 Remove index on snippets project
up 20191016072826 Replace ci trigger requests index
up 20191016133352 Create ci subscriptions projects
up 20191016220135 Add join table for self managed prometheus alert issues
up 20191017001326 Create users security dashboard projects
up 20191017045817 Schedule fix gitlab com pages access level
up 20191017094449 Add remove source branch after merge to projects
up 20191017134513 Add deployment merge requests
up 20191017180026 Drop ci build trace sections
up 20191017191341 Create clusters applications crossplane
up 20191021101942 Remove empty github service templates
up 20191022113635 Nullify feature flag plaintext tokens
up 20191023132005 Add merge requests index on target project and branch
up 20191023152913 Add default and free plans
up 20191024134020 Add index to zoom meetings
up 20191026041447 Change default value of throttle protected paths
up 20191026124116 Set application settings default project and snippet visibility
up 20191028162543 Add setup for company to user preferences
up 20191028184740 Rename snowplow site id to snowplow app
up 20191029095537 Cleanup application settings snowplow site id rename
up 20191029125305 Create packages conan metadata
up 20191029191901 Add enabled to grafana integrations
up 20191030135044 Create plan limits
up 20191030152934 Move limits from plans
up 20191030193050 Remove pendo from application settings
up 20191031112603 Remove limits from plans
up 20191101092917 Replace index on metrics merged at
up 20191103202505 Add eks credentials to application settings
up 20191104205020 Add license details to application settings
up 20191105094558 Add report type to vulnerabilities
up 20191105094625 Set report type for vulnerabilities
up 20191105140942 Add indices to abuse reports
up 20191105193652 Add index on deployments updated at
up 20191107173446 Add sourcegraph admin and user preferences
up 20191107220314 Add index to projects on marked for deletion
up 20191111115229 Add group id to import export uploads
up 20191111115431 Add group fk to import export uploads
up 20191111121500 Default ci config path
up 20191112115247 Add cached markdown version to vulnerabilities
up 20191112115317 Change vulnerabilities title html to nullable
up 20191112214305 Add indexes for projects api default params
up 20191112221821 Add indexes for projects api default params authenticated
up 20191112232338 Ensure no empty milestone titles
up 20191114173508 Add resolved attributes to vulnerabilities
up 20191114173602 Add foreign key on resolved by id to vulnerabilities
up 20191114173624 Set resolved state on vulnerabilities
up 20191115091425 Create vulnerability issue links
up 20191120084627 Add encrypted fields to application settings
up 20191120115530 Encrypt plaintext attributes on application settings
up 20191122135327 Remove plaintext columns from application settings
For information (in case it helps), from my v11 snapshot I did again the upgrade :
Upgrade from v11.10.4 to 11.11.8 (last availbale version in v11) = OK works greats
Then, upgrade from 11.11.8 to v12.4.6 (in case v12.5 was bugged) and I still have the error 500 issue on the web app… :-s
Started GET “/users/sign_in” for 1XX.XX.XX.XX at 2019-12-18 16:49:14 +0100
Processing by SessionsController#new as HTML
Completed 500 Internal Server Error in 482ms (ActiveRecord: 26.2ms | Elasticsearch: 0.0ms)
ActionView::Template::Error (No site key specified.):
36: = render_if_exists ‘devise/shared/email_opted_in’, f: f
37: %div
38: - if show_recaptcha_sign_up?
39: = recaptcha_tags
40: .submit-container
41: = f.submit _(“Register”), class: “btn-register btn”, data: { qa_selector: ‘new_user_register_button’ }
I started again from my v11.10 GITLAB snapshot.
I logged as admin and disabled CAPTCHA in Admin/Reporting/Spam and Anti-bot Protection.
I then upgraded from v11.10 to v11.11.8 and to v12.5.5 and the issue is fixed !
I then re-enabled CAPTCHA and it works.
Hi, i wanted to add two alternative ways of fixing it:
Alternative 1
if you have access to the instance, ssh and run gitlab-ctl console and disable recaptcha to regain access to the ui and add the missing keys via the interface:
# Check if recaptha is indeed enable
ApplicationSettings.recaptcha_enabled
# temporarily disable recaptcha
ApplicationSetting.first.update!(recaptcha_enabled: false)
I don’t understand how the fix from kennuzzo is supposed to work. I find that on gitlab-ce-12.7.5 (on Debian Buster) the gitlab-ctl console command does not exist - but gitlab-rails console does.
If I run that command though, none of the ApplicationSetting(s) commands work in the console (which I believe has loaded - I have a prompt like irb(main):001:0> ) and autocomplete does not find them either.
Hunting through search engines for recaptcha_enabled has not led anywhere - can someone ELI5 for me?
Edit: The Snippets page suggests that the syntax should be:
# Display the current setting
Gitlab::CurrentSettings.recaptcha_enabled
This returns
=> true
That’s a start. Then the recaptcha_site_key and recaptcha_private_key are both nil - I’ve never configured recaptcha, so that’s expected too.
