Everything worked perfectly fine until I received the v15.3.1 update last night. Since then service desk and ticket creation via e-mail services are not working. I checked the mailroom.log and it says: "action":"Disconnected. Resetting...","error":"Error in IMAP command received by server." docke…

@cbleek and all. I opened an issue and got help. If you edit your gitlab.rb file and add these two lines gitlab_rails['incoming_email_delivery_method'] = "sidekiq" gitlab_rails['service_desk_email_delivery_method'] = "sidekiq" It will work more than likely. [image] All incoming mail st…

kvcsdav August 24, 2022, 10:38am 9

Sure! Thank you for your reply!

CE Service Desk - what happened with my emails

All incoming mail stopped working after update to v15.3.1 last night