Cannot access my account

Cannot access my account on gitlab.com as i have lost my previous mobile and i have enabled the two factor authentication. Please help

Sorry to hear that. You need to submit a support ticket and choose Gitlab.com (SaaS) user accounts and login… from the drop-down.

Good luck!

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thanks but as i saw, disabling the two-factor authentication is not able for free users… what am i gonna do now ?

I’d raise the ticket and ask for advice there.