Cannot get email on company's email but can to gmail

Hi there,

I have just started with gitlab as we need to start using version control. I have set up gitlab on Ubuntu and followed all instructions.

When a new user is created, an email is sent to the email address specified. The problem is that if I use my gmail acount I will get the welcome email every time (as well as any other account). But it will not work when I put the email address I have in the company I work for. The email never arrives. Any idea why this could be? I don’t know where to look to find out why.

Much appreciated if someone could point me the way

It is probably an issue with your company’s proxy settings.

Is there any solution to that issue on the side of GitLab?