Can't Accept New Terms of Service

On GitLab.com, I’m currently getting a yellow bar at the top of my screen asking me to accept the ToS. However, when I click it, there is only a “Decline and Sign Out” button below the text. When I accepted the new ToS a few days ago, there also was an option to actually accept and continue to GitLab, however that is now missing.

What can I do to get rid of the banner?

3 Likes

I’ve got the same problem. Can anybody help us?

Same here.

I have the same problem.

Is this still an issue? I contacted our support, we should have an answer soon.

Today I received a requesting accept rules but getting the same problem.

Same thing, got an email asking to accept the new terms but the Accept button is missing

I’ve got exactly the same problem. This is so pathetic, jesus.

Has anyone tried sending them an e-mail? I doubt they read these forums…

Got a reply from support:

Hello,

Thank you for reaching out to GitLab support and sorry for the inconvenience caused.

Clicking the link in the email will navigate you to accept the terms for the GitLab.com account that you are currently signed in to. If the terms have already been accepted, the “Accept” button will not be displayed. There is an issue open that describes the situation in more detail.

If you have multiple GitLab accounts registered (bots included), this comment would be useful for troubleshooting.

Apologies for the misunderstanding and the confusion caused by this!

So it looks like all of you, me included, already accepted before.

EDIT: mentioned link https://gitlab.com/gitlab-org/gitlab-ce/issues/46585

Same here.