Can't Purchase Additional CI Minutes - "Please complete the required fields" but there are no fields

I’m trying to purchase additional CI minutes. After I click the button to do that, it takes me to the GitLab Customers Portal page and says I need to connect to I click the link which says “Sign in to” and then it pops up with a bar saying “Please complete the required fields”. Please see the attached screenshot. I have also tried Sign in in the right corner but that says “Invalid email or password”.

This happens repeatedly if I keep clicking sign in and happens on both Chrome and Firefox. I’m on Free edition.

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+1 I’m in the exact same situation as you, also using a free account.

Hi @bn0 and @whoopnip - please open up a support ticket at and we’ll get to the bottom of this!

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