Create issues containing Quick Actions through incoming emails

Hi all

I try to create issues by mail, and to tag them automatically, by including the “Quick Actions” command in the content of the incoming emails.

Thus, when the email is arrived, the issue is created by ServiceDesk, but the command (/labels ~xxx) is considered as a string automatically embedded between quotes.

Would you know to make it work, if faisible ?

I cannot get this to work either, however the behavior is not exactly the same as described by OP. My quick action commands gets swallowed (as in they do not show up in the issue description) but they are not executed. If I manually write the same action command in the same place as it where in the email (on an empty row) it is executed.