How do you guys generally deal with custom fields (open source version if it matters)?
Specifically, I want to store, for an issue, in a machine readable way where it was from (like a forum url), and who posted it. This way, when an issue gets resolved, I can make a bot post a reply when it’s resolved on the forum post it came from.
For discrete picklist values, I use scoped labels, e.g. for issue type, workflow status and priority. Not found a good way to store semi-structured free-text metadata yet though. Could maybe define a magic string to use in the body of issues that a bot can look for and parse in order to get the info that follows it? Not ideal, but can’t see any reason it couldn’t work if properly documented.