"Failed to create D3D renderer:could not create D3D11 device" while running protractor typescript through gitlabrunner pipeline

We are setting up gitlab runner pipeline to run the protractor typescript…Test is getting called,chrome browser is launched but test failed with error mentioned in title

VM used to run test is Windows 7 VM. Please let us know if anyone observed similar issue.

It seems to be hardware issue as not seeing any graphics driver installed on VM. Can someone please provide some help/pointers on the same