GitLab introduces user limits for Free users on SaaS

Hi, Same concern here. we clearly will leave gitlab.com for our open source projects. Furthermore I already applied to the open source program and have no news for more than a month. I can’t see how Gitlab will deal with yearly the amount of bureaucratic work they raise, so it looks like a gentle pushup to leave gitlab.com.

1 Like

@regis.haubourg

Sorry for the long waiting time. I’ve asked our teams to check based on your forum profile but there was no application found. I’d suggest that you reapply and kindly let us know (in a DM or here) the namespace you applied for the OSS program. Thanks!

1 Like

Does anyone from the GitLab team on this forum have feedback about the concerns raised above with the GitLab for Open Source legal agreement terms & the liability they put on individual open source contributors ?

Hi,
can you check the three following repositories all hosted by the french local chapter of the OSGEO ( https://www.osgeo.org/)

I don’t rember which one of the three I applied for. I was waiting some feedback from you before doing the demand for the two others.
BTW, the request form as it is currently would gain a lot to just be a simple issue (even private if you want to) so that we can chat around it and keept track of it. It looks more like throwing a bottle to the see currently.

I’m getting the feeling that this move hasn’t been thought through.

Essentially what set Gitlab apart from Github in regards to private repositories is that you could have an unlimited amount of collaborators even on Gitlab.com . For small projects such as modding this was great, because there are issues around making the project completely public and sometimes self-hosting isn’t an option.

What this move does is it actually makes Gitlab worse than Github for Public Repositories and only marginally better for private ones.

On Github you have a limit of 3 collaborators for private projects (which are unlimited in number, thanks gitlab for forcing their hand on this) so a total of 4 users.

While public projects no matter the license are always free up to an unlimited amount of users.

Considering especially the use case of open-source software you’ve really just made it much more interesting to go back to github for that as you have much less bureaucracy there.

I’ve personally been a big advocate of Gitlab even though I could never bring myself to recommend your paid tiers as they are so ridiculously expensive especially since you reduced it down to only the Premium and Ultimate tiers.

I’ve looked into how you see yourself looking at the pricing and how Gitlab Premium is just Github Enterprise feature wise and Gitlab Ultimate aims to replace some obscure enterprise only vulnerability scanner and compliance platforms.

This makes it clear that your target customers for any paid tiers are enterprise customers and individual developers or small teams that don’t need enterprise features are simply better served with the free tier.

Notwithstanding the fact that for the price of Gitlab Premium on the scale of a large enterprise you could probably pay a couple of developers to just reimplement the key missing features in an internal fork of gitlab.

In general you should definitely make this upcoming reduction in users clearer.

The only communication you get is that you are losing benefits of the ultimate edition and runner minutes are reduced. This is the first time I’ve heard of this upcoming change (for which the original deadline would have already passed).

I’m hoping this isn’t as much of a PR disaster for you as I think it is, but I’m personally not recommending Gitlab.com as a solution for public OR private projects anymore as its now more limited than github. Self hosting is a different story.

1 Like

I’m very disappointed in this change. There are many small not for profit but still closed groups of people creating software with no or very limited budgets, or hobbyists learning with friends. The change to the CI minutes makes perfect sense - servers cost money - and GitLab does have to pay bills, that I understand, but the change to the number of users does not.

Those projects with infrequent users or a large number of users submitting issues but not coding will be impacted hard by this change. A user does not take a significant amount of money to serve.
GitLab is wonderful software, but the only impact of the users element of this change is going to be to push people over to competitors. Maybe that’s your desire, because of course they aren’t paying anything for the free service, but there are thousands of people contributing to the world through small contributions to open source and nonprofit projects who aren’t going to go through the complicated certification process when they can import an entire project overnight.

Thank you for giving us what you have and supporting untold numbers of devs, hobbyists and programmers in learning the craft. I hope that you don’t end up pushing them all away with a poorly-thought through user limit.