Gitlab-runner: The dependency service or group failed to start

FATAL: Failed to start gitlab-runner: The dependency service or group failed to start

I am trying to run gitlab-runner as a service using a user account so that it has access to some software licenses. I did the following on windows 11 in the PowerShell:

mkdir C:\gitlab-runner
cp gitlab-runner-windows-amd64.exe C:\gitlab-runner\gitlab-runner.exe
cd gitlab-runner
gitlab-runner install --user “AzureAD\username” --password “password”
gitlab-runner register
gitlab-runner start
FATAL: Failed to start gitlab-runner: The dependency service or group failed to start

A google search revealed nothing specific to gitlab-runner. I checked the gitlab-runner service which does not depend on any other services. So I do not understand the error message. I would appreciate any help I could get.