HTTP 502 Waiting for GitLab to boot

How to Use GitLab
1

Hello! I am using gitlab-ee on Debian. I first noticed this when using 16.10.4, however the problem persisted after upgrading to 16.11.1. It used to work fine until last week, currently I am getting the following message when trying to access the web UI:

Screenshot 2024-04-28 at 19.00.28
Screenshot 2024-04-28 at 19.00.281648×1234 116 KB

Noticed the following when trying to run sudo gitlab-ctl tail:

==> /var/log/gitlab/gitlab-workhorse/current <==
{"correlation_id":"01HWJXY258FWGCBPD2BWC0HHFJ","duration_ms":0,"error":"badgateway: failed to receive response: dial unix /var/opt/gitlab/gitlab-rails/sockets/gitlab.socket: connect: connection refused","level":"error","method":"GET","msg":"","time":"2024-04-28T19:02:04+01:00","uri":"/"}

Tried sudo gitlab-ctl reconfigure, that did not help. Do you guys know anything that can help getting it back up and running? Thank you!

2

Hi, any luck fixing this? I am trying to install GitLab in a Proxmox LXC container. I used a proxmox helper script to create a container with docker, and am unable to get past the screen you showed in your post at http://xxx.xxx.x.xx:80

edit: placeholder for ip address wasn’t showing up right

3

Exactly the same error here.

Also found ruby using a lot of cpu:

    PID USER      PR  NI    VIRT    RES    SHR S  %CPU  %MEM     TIME+ COMMAND
 644291 git       20   0  384332 273084  22016 R  98.0   0.2   0:08.85 ruby

Any idea anyone?

4

Yes, the problem is because ruby is listening to 8080 by default
dont make your port 8080 for webserver

5

These are the required ports for GitLab to function GitLab Ports Documentation. If any of these ports are already in use, you will encounter this error, even if it is an alternate port. In your case, GitLab Workhorse is the issue. Check if any other program is using port 8081.

6

I meet the same question. Maybe some apps are using 8080 port, so gitlab can not work. I installed Jenkins before and set Jenkins running port is 8080. Then i installed gitlab meet this question too. Finally, I stopped Jenkins. Gitlab become right. It worked !!!