I paid 1000 CI minutes pack. It still says that it has exceeded its pipeline minutes quota. Unless you buy additional pipeline minutes, no new jobs

I paid 1000 CI minutes pack. It still thinks that Group x has exceeded its pipeline minutes quota. Unless you buy additional pipeline minutes, no new jobs. I thought I can just buy additional pipeline minutes and it would allow be to run CI pipeline. Is that right? Gitlab should not sell 1000 CI minutes if it doesn’t work?