Impossible to clone repository: "Your primary email address is not confirmed"


I cannot clone a repository.

In the settings => “Repository” => “Deploy Keys” I have added and enabled my key

My account email is the primary email, is verified and is the same as the one in the server’s git configuration. I have checked with this command: git config --list and git config --global

But when I try to clone a repository, I have the following error message:

remote: Your primary email address is not confirmed. Please check your inbox for the confirmation instructions. In case the link is expired, you can request a new confirmation email at

fatal: Could not read from remote repository.

Please make sure you have the correct access rights

I have tried to confirm again the email going to but I don’t receive any mail.

Any idea ? Thanks !

1 Like


Same issue here, how did you manage to sort this out?