I have gitlab v12.10.1-ee and jira sowtware 8.5.3 server
I can’t post comments in jira using “task-key”(like TEST-12) in commet for my commit.
I write right jira address and i can go to jira task link in my commits.
I use user who can write commits at this project.
In gitlab logs I have
gitlab-rails/exceptions_json.log:
{ "correlation_id" : "91d3c781-c0db-4912-a718-2f3a8b33240f", "exception.class" : "JIRA::HTTPError", "exception.message" : "", "extra.response" : "{\"errorMessages\":[\"You do not have the permission to see the specified issue.\",\"Login Required\"],\"errors\":{}}", "extra.server" : { "os" : { "build" : "4.15.0-96-generic", "kernel_version" : "Linux gitlab 4.15.0-96-generic #97-Ubuntu SMP Wed Apr 1 03:25:46 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux", "name" : "Linux", "version" : "#97-Ubuntu SMP Wed Apr 1 03:25:46 UTC 2020" }, "runtime" : { "name" : "ruby", "version" : "ruby 2.6.5p114 (2019-10-01 revision 67812) [x86_64-linux]" } }, "extra.sidekiq" : { "args" : [ 91, 5, { "author_email" : "test@xxx.ua", "author_name" : "TEST", "authored_date" : "2020-08-18 15:01:51 +0300", "committed_date" : "2020-08-18 15:01:51 +0300", "committer_email" : "test@xxx.ua", "committer_name" : "TEST", "id" : "6e20ad9de894daadc91e546d0d2626295461f6ac", "message" : "TEST-12 Jira fix", "parent_ids" : [ "4bb58555657f7a387570b6dafa72811b5c2dcfd7" ] }, false ], "class" : "ProcessCommitWorker", "correlation_id" : "91d3c781-c0db-4912-a718-2f3a8b33240f", "created_at" : 1597752111.4049, "enqueued_at" : 1597752111.40595, "jid" : "004ff9a1d0e2fd9ab54ddd5f", "meta.caller_id" : "PostReceive", "meta.project" : "devops/bots", "meta.root_namespace" : "devops", "meta.subscription_plan" : "default", "meta.user" : "test", "queue" : "process_commit", "retry" : 3 }, "severity" : "ERROR", "time" : "2020-08-18T12:01:51.460Z" }
Jira integration in project have green color
in integration logs
{
"client_url" : "http://jira.xxx.ua",
"correlation_id" : "91d3c781-c0db-4912-a718-2f3a8b33240f",
"error" : {
"exception_backtrace" : [
"lib/gitlab/error_tracking.rb:63:in `track_and_raise_exception'",
"lib/gitlab/jira/http_client.rb:16:in `request'",
"app/models/project_services/jira_service.rb:168:in `block in create_cross_reference_note'",
"app/models/project_services/jira_service.rb:361:in `jira_request'",
"app/models/project_services/jira_service.rb:168:in `create_cross_reference_note'",
"app/services/system_notes/issuables_service.rb:131:in `cross_reference'",
"app/services/system_note_service.rb:206:in `cross_reference'",
"app/models/concerns/mentionable.rb:188:in `block in create_cross_references!'",
"app/models/concerns/mentionable.rb:187:in `each'",
"app/models/concerns/mentionable.rb:187:in `create_cross_references!'",
"app/workers/process_commit_worker.rb:44:in `process_commit_message'",
"app/workers/process_commit_worker.rb:34:in `perform'",
"lib/gitlab/with_request_store.rb:7:in `with_request_store'",
"lib/gitlab/sidekiq_daemon/monitor.rb:49:in `within_job'"
],
"exception_class" : "JIRA::HTTPError",
"exception_message" : ""
},
"message" : "Error sending message",
"project_id" : 91,
"project_path" : "devops/bots",
"service_class" : "JiraService",
"severity" : "ERROR",
"time" : "2020-08-18T12:01:51.462Z"
}
Thanks for taking the time to be thorough in your request, it really helps!