LDAP auth success, no results

LDAP: … Server: ldapmain
LDAP authentication… Success
LDAP users with access to your GitLab server (only showing the first 100 results)

Checking LDAP … Finished

Now I’ve read somewhere that this probably means I got my base or bind_dn wrong but no matter how I fiddle with it I just can’t seem to get it to work.

can anyone clarify for me?

say I have a user named “John” in OU
"OU=Users,OU=IT,DC=HQ,DC=Example"
How would the configuration go?

Also, I tested the bind_dn with ldapsearch and I authenticated without an issue