Locked out of account

I had to change my primary email address to my work one to auth a work repo. Now I cannot login and resetting password using original or work pwd doesn’t send me a link to either. How can I recover access to my gitlab account?

Here’s a link to open a support ticket for user account and login issues:


we are just community members so cannot help you with this since it requires someone from the Gitlab team to assist. Opening via ticket will be the best method, and if a free account you will just need to be patient for them to reply since paid customers are a priority.

1 Like