A few days ago, they stole the phone where I had my 2fa, unfortunately I can’t find the backup codes, and I didn’t use ssh, I need help
As @snim2 said you need to contact support, the link direct to the exact ticket type below related to account queries:
https://support.gitlab.com/hc/en-us/requests/new?ticket_form_id=360000803379
had you searched this forum prior to posting, you would have found many posts that have encountered the same issue - and all of them require opening a ticket. It saves us having to write the same thing again and again. Search first please.