Project member cannot retry build

We added a new member to our private project and grant him a role - “maintainer”. The problem is when he tries to retry a build, he gets an error: “You don’t have the permissions to access this page”. Please, look at the screenshot.
According to GitLab documentation, a project member with the role of “maintainer” must be able to retry the build. I even expand his permissions to the “owner” role, but the problem still actual. All other repository members with the “owner” role are able to retry builds.
Our GitLab runner is launched on AWS ec2.
Please, help me to solve this issue.