Release taken (and unused) username from GitLab.com

I would like to secure a username that is taken on GitLab.com. The support ticket was closed as I am not a paid member. The sales email has been taken down. Whose DM’s do I need to get into (and where can I do that) to contact someone about releasing a taken username? Thanks!

Hi @ZachTheDev , welcome to the GitLab community forum! :tada:

For assistance with this, please submit a Support ticket using this form and select “Namesquatting Requests” as the Problem type.

Thank you so much @gitlab-greg!
I was close to that my first time haha, just didn’t go through all the different drop-down options.

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The solution provided does not work.
Filling out the ticket just results in a auto response that Gitlab is no longer processing name squatting requests.