Runners : error 500

Hello,

I installed GitLab-ee on a vps server hosted at OVH and I have some problems with Gitlab-pages and with the Web IDE option.

When I am in the admin space and want to enable the IDE web option, I automatically fall on the 500 error page, no matter what I do. It happens to me almost the same thing for Runners. When I want to go to the runners category in the admin area, I do not even have access to the page because I also fall into error 500.

How to fix that?

How much RAM/Swap does the VPS have?
If you have web access, you can find out
http://yourgitlabinstance.com/admin/system_info
Are there any errors in your logs?
http://yourgitlabinstance.com/admin/logs
Any errors or systems reported as “down” in the output of:
sudo gitlab-rake gitlab:check

Best Regards,
Greg Myers

If it’s the memory usage, I’ve 3.77Go available and I use just 2.47Go.

I don’t have any error on my logs, I don’t understand why…

Strangely, everything is in “yes” or “finished” except for an option that is in “no” which is “Database contains orphaned GroupMembers”.

Hi @Zarkrom

Sounds like everything is in order, although I’m somewhat surprised you’re not getting any errors in the logs.

I’d suggest running:
sudo gitlab-ctl upgrade
sudo gitlab-ctl restart

If that doesn’t help, enter the command:
sudo gitlab-ctl tail
duplicate the issue while that command is running, and then copy/paste the output here.

Best Regards,
Greg M