Service desk support in CE 14.7.0

we are using gitlab ce 14.7.0 and want to enable sevice desk .Does gitlab ce support service desk option if yes then how to enable the same.

As per the docs, yes it is supported in free since 13.2: Service Desk | GitLab

The docs explain how to configure it.

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thanks for the reply.


we want to change thank you reply mail for our project but after creating .gitlab/servicedesktemplate/ in repository.

But after creating issue still old thank you mail is deliver to user.

Appreciate support on this.

It is bad documentation.