Swag Shop not sending a confirmation email/text

I order a shirt using a discount code for the survey, and was never sent a confirmation Email/Text despite it saying the order had been placed on the site.

Hi @Donzal! Thanks for posting in the forum, and welcome!

I have sent you a private message with a new code to try to claim your swag.

Hope that works well! :slight_smile:

I also received the same problem the swag discount code that I got was not working. It was showing the the error like this discount code was not valid for items in this cart.


Hi @vmr1234! Those codes don’t always last forever, and sometimes we run out. DM me which code you were trying to use and I can take a look. :blush: Thanks!

Hi tried to DM but the DM is not working. So I am sending my message here.
The Discount that I received was “SurveyShirt!”.


Oh yeah, dang! I know that all those shirts are gone already - that is likely why your code won’t work.

There are always initiatives and ways to win swag! Be sure to keep an eye out for the next opportunity!