Hello, I am trying to start a trial after logging into my account on Gitlab.com. I am currently on the free plan. After clicking on the Start Trial button in the banner I get a 500 error asking me to refresh the page, which doesn’t resolve the issue. See screenshots.
Our team is currently aware of the issue and we are working to fix this. I can help to manually start a trial for you. Can you kindly submit a support ticket at https://support.gitlab.com/hc/en-us/requests/new so we can record this request?
Please also indicate if this is for a personal account or provide to us the namespace to start the gold trial for.
Thanks, @jerome. Apologies for the delayed response. Shortly after I posted this issue I was able to create a trial by first creating a subscription user over here: https://customers.gitlab.com/customers/sign_in.