Problem to solve
Somehow the external cannot receive the “Reset password instructions” mail.
But our employees can receive the “Reset password instructions” mail.
Steps to reproduce
The external user try to retrieve his password at https://xxx.yyy.com/users/password/new, but he didn’t receive the “Reset password instructions” mail.
But if using an email with the same domain of the GitLab website, and then the email can receive the “Reset password instructions” mail.
Configuration
My mail server setting in the /etc/gitlab/gitlab.rb is as follows:
Versions
Please add an x whether options apply, and add the version information.
- [x ] Self-managed
Versions
- GitLab CE v17.3.7