I have 3x 10gb packs of storage bought but can not find a listing of this in the dashboard.
My user is the owner of the group that owns the bought storage and my user was the one that bought at least 1 of the 3 packs.
I was expecting to find a listing somewhere indicating when (date) and who (user) bought each pack.
Does it exists? Where do I find it?
Hi, I don’t have a paid account, so unsure of where you find that. Someone else might be able to help out though.
You could also contact Billing by opening a Gitlab support ticket here and perhaps they might be able to help: https://support.gitlab.com/hc/en-us/requests/new?ticket_form_id=360000258393
Thanks for directions, @iwalker !
We do not have a paid plan… but we do have packs of storage bought… so no paid support for us.
Would that be the root of my issue? I’m lost here… :_(
Billing inquiries should help though, even without paid plan. But alternatively, someone else might post here soon to help out.
From your group view in
Settings > Usage Quotas > Storage you should be able to log into the customers portal to verify the history (docs). If it is not linked to your account, suggest opening a support ticket. to get help.
Thanks! No link to check history though… I will open a support ticket!