today while logging into gitlab onpremis
i got 500 errror as shown below,
we have not performed any upgrade since 1 month,
what may be the issue
500 errors like this are generic and ambiguous. It’s hard to say what the problem is without some additional information.
Can you please:
- run
sudo gitlab-ctl tail | tee -a /tmp/troubleshooting.logon the GitLab server - reproduce the 500 error a few times by reload the 500 error page URL in your browser
- cancel the command issued in step one (
Ctrl + C) - review the
/tmp/troubleshooting.logfile for clues as to what is going wrong
If you’re unable to diagnose the issue, please share a copy of your logs or relevant log snippets with any sensitive information redacted (e.g. IP address, private URL, etc.)