Is it possible to see error logs on gitlab.com?

ron.craswell · August 27, 2024, 5:44pm

Problem to solve

I’d like to see any available error logs generated by gitlab.com. My specific need is around understanding errors generated when setting up project mirroring. I’ve set up a pull mirror using https:// with a GAT. The error displayed in the UI is:

13:fetch remote: "*****@gitlab.com Permission denied (publickey).
fatal: Could not read from remote repository.
Please make sure you have the correct access rights
and the repository exists.": exit status 128.

which doesn’t make any sense to me (since I’m not using publickey auth.) Hence the desire to see more detailed logs.

dnsmichi · August 27, 2024, 6:06pm

You cannot directly access error logs on GitLab.com which is operated by the GitLab infrastructure team. By creating a support ticket, you can ask for help with debugging the problem as a customer.