I've received a group-member-limit-reached email, but I only have one group with one member

I’ve received an email that says that one of my groups (ID: 10749871) has reached the Free Plan limit of five members; you can see the email below. The sender is info@gitlab.com , the message is signed by gitlab.com, so it looks legit.

The problem is that:

  1. I only have one group (ID: 2932403), that has only one member - me (screenshot below);
  2. I don’t have access to the group from the email at all
    • GET https://gitlab.com/api/v4/groups/10749871 responds with 404 Not Found
    • GET https://gitlab.com/api/v4/groups/2932403 responds with 200 OK and the details of my group
  3. I haven’t used GitLab for like several years already.

What’s going on? Is this some kind of bug?

The email:

The list of members:

I got this too. I have three groups, in all of which I am the sole member, and no idea how to access the “top-level group”. The docs suggest searching for it, which yields no results, and then clicking a settings link that doesn’t seem to exist anymore. What gives?

I got the same thing and found this thread.

I don’t have any groups to my knowledge but it says I have a top-level group with ID 6680024.

A couple of simple API queries suggest the group doesn’t exist or I don’t have access to it.

% curl -H "PRIVATE-TOKEN: $GITLAB_TOKEN" https://gitlab.com/api/v4/groups
% curl -H "PRIVATE-TOKEN: $GITLAB_TOKEN" https://gitlab.com/api/v4/groups/6680024/members
{"message":"404 Group Not Found"}

For now, I believe the email was sent in error, but perhaps I’m missing something.

1 Like

I am glad I am not the only one with the weird email. My mystery 404 group ID was 5721320.
Thanks for starting the thread. I was very confused.

1 Like

Same here, i got this email about the group limit.
I don’t have any group. I have searched part of the night and couldn’t find any group or any members.
How can i determine the users or members? As far as I know I don’t have any other members in my group.
I hope you can help.
Regards, j

Same here. Wonder if its a glitch, but not heard anything.

Got the same email, but for group “1575266”… I don’t have any groups (in fact haven’t used gitlab for a long while now). I assumed it was spam at first, but doesn’t feel like it.

How can i determine the users or members of that automatically created top-level group?

Thanks for the post. I also got the email (back in June, don’t judge me for only just noticing :stuck_out_tongue:), haven’t used gitlab in years, was highly suspicious. Seems like a genuine mistake from gitlab.

Has anyone been able to find an official mention about the incident? I assume this happened the one time rather than a regular mistake that happens all the time.