Pipeline execution

Hi All,

I am getting below message while execution:
This job is stuck because you don’t have any active runners online with any of these tags assigned to them:
After running the gitlab-runner.exe run command in CMD on the server where the deployment will be done, server executes the pipeline job from GUI and after some time, timeout error comes.
Although, during the execution of pipeline, folders gets created in server with token name and also the folder gets created inside with project name and project.tmp which contains file which contains certificate information.

Please suggest, what can be done to resolve this. Also, if needed something then i will share the same.

Thanks in advance.

For installing runner on server, i followed https://docs.gitlab.com/runner/install/windows.html

Also, runner is executing over shell via powershell.