Hello,
I use Windows.
I have a private GitLab and a machine on the saas.
I have a public IP (A) on the gitlab machine
I also have a public IP (B) that bridges the saas machine.
When I register a runner on the saas machine with public ip A, GitLab detects the machine on the web interface (green circle).
When I push, the job stays in blocked state.
Is it possible to run a runner based on my configuration?
If yes, how should I do please?
Are there any ports to open?
If I use https://gitlab.com/ instead of private GitLab, it works
Thank you
Hi @jcouturier
Your GitLab Runner need to reach GitLab instance on HTTPS. Which I guess is working since, you have successfully registered the Runner.
What is the status of the Runner in GitLab UI? Does your GitLab Runner have “run untagged jobs” checked?
Hi,
I put the public IP in HTTP.
Runner status on GitLab UI is “online”.
Where is the checkbox “run untagged jobs” ? My GitLab version is 13.1.4
Thank you
When you click the Runner ID (it’s should be a link) in UI you will get to Runner config page.
no it is not checked. Should I tick it?
I have this error in the job page : “This job is stuck because you don’t have any active runners online or available with any of these tags assigned to them: app-cloud”
Does your Runner have tag app-cloud in the config page? If not you need to add it.
yes everything is good.
I have configured several runners on different machines, I have never encountered a problem.
The only difference in this case is that it is an external machine which is not on the same network as the GitLab
should I use HTTPS or whatever?
I opened all the ports, it’s the same
Is that particular Runner enabled for project the pipeline is running for? Last think that comes to my mind.