Problemas with gitlab-ctl reconfigure

Hello
I tried to run and upgrade in my gitlab installation with no success.
The current problem is when run the command gitlab-ctl reconfigure and had this error

Running handlers:
There was an error running gitlab-ctl reconfigure:

database_objects[postgresql] (postgresql::enable line 148) had an error: Mixlib::ShellOut::ShellCommandFailed: postgresql_user[gitlab] (/opt/gitlab/embedded/cookbooks/cache/cookbooks/gitlab/resources/database_objects.rb line 19) had an error: Mixlib::ShellOut::ShellCommandFailed: execute[create gitlab postgresql user] (/opt/gitlab/embedded/cookbooks/cache/cookbooks/postgresql/resources/user.rb line 11) had an error: Mixlib::ShellOut::ShellCommandFailed: Expected process to exit with [0], but received ‘1’
---- Begin output of /opt/gitlab/bin/gitlab-psql -d template1 -c “CREATE USER “gitlab”” ----
STDOUT:
STDERR: ERROR: role “gitlab” already exists
---- End output of /opt/gitlab/bin/gitlab-psql -d template1 -c “CREATE USER “gitlab”” ----
Ran /opt/gitlab/bin/gitlab-psql -d template1 -c “CREATE USER “gitlab”” returned 1

Running handlers complete
Chef Infra Client failed. 3 resources updated in 02 minutes 35 seconds

any insigth of the solutions?