The requested URL returned error: 401 while cloning repos

How to Use GitLab System Administration
#1

Hi,

I’m running into an issue with cloning repos with both omnibus version 13.6.0 and 13.6.1.

On the user side from a git clone I’m getting the following error;

“error: The requested URL returned error: 401 while accessing ($repo)”

On the GitLab’s side I’m getting the following error in /var/log/gitlab/gitlab-rails/production.log;

($client_ip) at 2020-12-02 23:13:25 -0800
Processing by Repositories::GitHttpController#info_refs as /
Parameters: {“service”=>“git-upload-pack”, “namespace_id”=>“kab”, “repository_id”=>"($project).git"}
Filter chain halted as :authenticate_user rendered or redirected
Completed 401 Unauthorized in 7ms (Views: 0.3ms | ActiveRecord: 1.5ms | Elasticsearch: 0.0ms | Allocations: 2520)
Started GET “/($repo_path) /info/refs?service=git-upload-pack” for ($server_ip) at 2020-12-02 23:13:25 -0800
Processing by Repositories::GitHttpController#info_refs as /
Parameters: {“service”=>“git-upload-pack”, “namespace_id”=>"($user)", “repository_id”=>"($repo).git"}
Filter chain halted as :authenticate_user rendered or redirected
Completed 401 Unauthorized in 9ms (Views: 0.3ms | ActiveRecord: 2.5ms | Elasticsearch: 0.0ms | Allocations: 3150)
Started GET “/($repo_path).git/info/refs” for ($server_ip) at 2020-12-02 23:13:25 -0800
Processing by Repositories::GitHttpController#info_refs as /
Parameters: {“namespace_id”=>"($user)", “repository_id”=>"($repo.git)"}
Filter chain halted as :authenticate_user rendered or redirected
Completed 401 Unauthorized in 10ms (Views: 0.3ms | ActiveRecord: 2.8ms | Elasticsearch: 0.0ms | Allocations: 3149)

Notes:

  1. I’ve made no configuration changes in many months, just upgrades as they are released.
  2. Running reconfigure or restarting the stack has no impact.
  3. This problem doesn’t impact all clients. Some clients are able to clone with no issues. There are no common denominators I can find. Tried Git version, OS version, different users, different projects, and different ip ranges.

Any thoughts, suggestions, places to look ,etc are all appreciated.

Thanks.