I’m running the GitLab server on Ubuntu 18.04 and after the initial password change, I’ve got the home screen but only with a header and in a non-response state. You can see it in the picture below.
I would be very grateful if someone can give me a guide on how to find and solve this issue. I’ve followed all the instructions from the GitLab website.
You will need to go through all the log files under /var/log/gitlab and see if you can find any errors. Alternatively, delete the install completely and try again. Maybe your install is corrupt.
I think they are different because you’ve looked at the different paths when comparing to my results. My log was from /var/log/gitlab and you were telling me to set up the /var/opt/gitlab/redis.
Now after I’ve made the change I’ve new error: {"error":"keywatcher: dial unix /var/opt/gitlab/redis/redis.socket: connect: permission denied","level":"error","msg":"","time":"2021-05-13T12:39:34+02:00"}
Can you send me the logs for those two directories above from your system?
I set the commands you posted but got the same result, redis is not starting.
Here is the log from the redis service:
sudo gitlab-ctl tail redis
==> /var/log/gitlab/redis/state <==
==> /var/log/gitlab/redis/current <==
2021-05-13_20:55:56.05615 14502:C 13 May 2021 22:55:56.056 # Failed opening the RDB file dump.rdb (in server root dir unknown) for saving: No such file or directory
2021-05-13_20:55:56.15633 27283:M 13 May 2021 22:55:56.156 # Background saving error
2021-05-13_20:56:02.07864 27283:M 13 May 2021 22:56:02.078 * 1 changes in 900 seconds. Saving...
2021-05-13_20:56:02.07943 27283:M 13 May 2021 22:56:02.079 * Background saving started by pid 14522
2021-05-13_20:56:02.07986 14522:C 13 May 2021 22:56:02.079 # Failed opening the RDB file dump.rdb (in server root dir unknown) for saving: No such file or directory
2021-05-13_20:56:02.18005 27283:M 13 May 2021 22:56:02.179 # Background saving error
2021-05-13_20:56:08.00092 27283:M 13 May 2021 22:56:08.000 * 1 changes in 900 seconds. Saving...
2021-05-13_20:56:08.00136 27283:M 13 May 2021 22:56:08.001 * Background saving started by pid 14546
2021-05-13_20:56:08.00192 14546:C 13 May 2021 22:56:08.001 # Failed opening the RDB file dump.rdb (in server root dir unknown) for saving: No such file or directory
2021-05-13_20:56:08.10193 27283:M 13 May 2021 22:56:08.101 # Background saving error
2021-05-13_20:56:13.01945 27283:M 13 May 2021 22:56:13.019 * 1 changes in 900 seconds. Saving...
2021-05-13_20:56:13.02026 27283:M 13 May 2021 22:56:13.020 * Background saving started by pid 14571
2021-05-13_20:56:13.02066 14571:C 13 May 2021 22:56:13.020 # Failed opening the RDB file dump.rdb (in server root dir unknown) for saving: No such file or directory
2021-05-13_20:56:13.12067 27283:M 13 May 2021 22:56:13.120 # Background saving error
2021-05-13_20:56:19.04271 27283:M 13 May 2021 22:56:19.042 * 1 changes in 900 seconds. Saving...
2021-05-13_20:56:19.04320 27283:M 13 May 2021 22:56:19.043 * Background saving started by pid 14579
2021-05-13_20:56:19.04366 14579:C 13 May 2021 22:56:19.043 # Failed opening the RDB file dump.rdb (in server root dir unknown) for saving: No such file or directory
2021-05-13_20:56:19.14402 27283:M 13 May 2021 22:56:19.143 # Background saving error
2021-05-13_20:56:25.06558 27283:M 13 May 2021 22:56:25.065 * 1 changes in 900 seconds. Saving...
2021-05-13_20:56:25.06643 27283:M 13 May 2021 22:56:25.066 * Background saving started by pid 14599
2021-05-13_20:56:25.06686 14599:C 13 May 2021 22:56:25.066 # Failed opening the RDB file dump.rdb (in server root dir unknown) for saving: No such file or directory
2021-05-13_20:56:25.16697 27283:M 13 May 2021 22:56:25.166 # Background saving error
Seems they have gitlab-redis:git for the /var/opt/gitlab/redis directory, but then files inside have something else, we need to reset permissions on dump.rdb now.