An error occurred while creating the token

How to Use GitLab Self-managed
1

Problem to solve

Hi, I am experiencing this error after I updated gitlab-ce to version 18.1.2-ce.0. When I try to create new access token there is an announcement said "An error occurred while creating the token.
"

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I also created an access token before, but now I can’t see the access token list because it say:
An error occurred while fetching the tokens.

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Versions

Version: gitlab-ce:18.1.2-ce.0

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Thanks for taking the time to be thorough in your request, it really helps! :blush:

3 Likes
2

Try reducing the token expiry to 1 day before last day on calendar

E.g. subtract one to the last..

3

I’ve got the same issue. Have tried using various expiration dates but none seem to resolve the issue.

4

This resolved my issue:

5

We are seeing the same thing, we have tried to use the method of setting a shorter time but we still see the error that an error has occurred while fetcing the tokens. We are using 18.3.1

6

I have the same issue, I see the message “An error occurred while fetching the tokens.” whenever trying to access Preferences→Access tokens in the UI.
Upgrading from 18.2.1 to 18.3.2 made no difference.

Creating a token works, but then after a refresh you have the same error and can see your freshly minted token.

However, using the API to fetch the tokens works:
curl --header “PRIVATE-TOKEN: glpat-xxxxxxxxxxxxxxxxxxxxxxxxxx” “https://gitlab.mydomain.com/api/v4/personal_access_tokens” | jq .