Effect of having one project over the storage limit size on other projects

Hello GitLab Community

If I exceed the storage limit of 10 GB in one project, is it normal to lose the ability to commit/push to my other projects as well?

Situation:

I am using the Free Plan.
I have the following messages in my account:

This namespace contains locked projects

You have reached the free storage limit of 10.0GiB on 1 project. To unlock them, please purchase additional storage.

You have reached the free storage limit of 10 GB on 1 project. To unlock it, please purchase additional storage

Please purchase additional storage to unlock your projects over the free 10 GB project limit. You can’t push to your repository, create pipelines, create issues or add comments. To reduce storage capacity, delete unused repositories, artifacts, wikis, issues, and pipelines.

There is a project X that has gone over the 10GB limit ( Usage: 13.9GB, Excess Usage: 3.9GB) which I understand is the locked project.

However, I have several other projects in my account which are way below the 10GB limit; but any attempt to push to any of them results in the following error message:

remote: GitLab: Your push to this repository would cause it to exceed the size limit of 10 GB so it has been rejected. Please contact your GitLab administrator for more information.

Does this mean by exceeding the storage limit of 10 GB in project X, I have lost the ability to commit/push to my other projects as well?

Thank you

Same issue since today. Removed an unused but excess size repo but still unable to push anything to owned by the group.

/usage_quotas#storage-quota-tab shows that the problematic repo still exists but it’s already 404. Had to change project ownership to another group for now for push to work.

Sorry about the inconvenience here.

We turned the feature flag off once this was brought to our attention https://gitlab.com/gitlab-org/gitlab/-/issues/276091#note_440582344 and subsequently fixed the bug.

This is not intended behavior, so please do raise an issue if this happens again and feel free to tag me in it.

@Ragnar seems like having a similar issue. But its is none of my projects.
It seems that this is related to the community forks i am member of for some time now.

Can you please have a look and tell me what to do?! Maybe raise the limit for my user
as i’m doing some work on gitlab.

Thank you.

Hi @ochorocho,

I think it’s probably not the same bug since we haven’t had reports of this for 3 years.

I’m trying to better understand your situation, are you blocked on pushing to ALL of your projects or just the one that’s above the limit?
Also if you are comfortable sharing in public can you link me which project it is? :slight_smile:

Otherwise I can raise a support issue on your behalf and we can have the conversation be more private

Sure, this is the project:

Haven’t tried to push because it already says “… you can’t push or add large files to projects over the free tier limit …”

I’m not sure if this is related but GitLab.org / project-templates / TYPO3.Distribution · GitLab forked my project and maybe because if that the limit is added to my account/project. Just a shot in the dark.

Thanks for bearing with me @ochorocho

I was trying to figure out if you had the same problem as the linked issue Bug: When using Gitlab.com Commits, Mirroring and branching stop working due to other projects becoming too large, even though the large project is in a "deleted" state (#276091) · Issues · GitLab.org / GitLab · GitLab but it seems the struggles you have are unrelated. Sorry I got confused because the comment is on a thread dedicated to the linked issue :sweat_smile:

You should be able to view project fork storage usage and your own storage usage. I think you are probably correct with your shot in the dark and this should confirm it.

If that’s the case it’s obviously not OK that GitLab forking your community contribution is blowing up the limit :slight_smile: I’m chasing down some leads internally (might take me a few days) and if they do not pan out I’ll open a support ticket on your behalf.

If you get tired of waiting for me you can raise a support ticket yourself :smiley:

@ochorocho I got some assistance internally to look at your storage usage.

TLDR: I recommend using the GitLab Community Fork

The problematic project seems to be your fork of GitLab.org / GitLab · GitLab - there are cost factors applied to the project and the banner and blocking behaviour is misleading. There’s planned work in the future to improve on this.
The problem should not be the TYPO3 project. You can verify this by looking at the project fork storage usage

It’s not a great experience as a community contributor to be hit by storage limits when forking the GitLab repo like this. There’s a more detailed write-up in this blog post

To alleviate this experience we now recommend to use the GitLab Community Fork when working on GitLab projects.

Apologies this took to long to figure out and that you ended up being blocked like this. I hope the links I’ve shared give you a clear path forward. Otherwise let me know and I’ll see what I can do to help :slight_smile:

OK, thank you for investigating! :slight_smile: