Error 500 after a fresh install of GitLab


I installed the GitLab community edition on ubuntu server 16.04. I already disabled Nginx and changed the external_url to the server IP with the relevant port number. I made the server listen to the relevant port. I also created a new virtual host file according to the GitLab guidelines and made the necessary changes to the port and the URL.

Unfortunately after following several solutions in the forum I could still not get the GitLab interface through the web browser except the Error 500.

If I could get some help in resolving this issue, it will be highly appreciated.

Thank you so much.



Please try to reconfigure the instance by running below command

sudo gitlab-ctl reconfigure
sudo gitlab-ctl restart

If the issue persists run the rake tests to identify the issue.

sudo gitlab-rake gitlab:check --trace

Please feel free to post question if any.

Thank you Ershad for your feedback.

I did the reconfigure and restart several times after updating the configurations. But the issue was still there.
I will do a trace as you have mentioned to see if I can track the issue.

Thank you so much.

I want to know if someone found something about this.
I just installed into a new server with ubuntu 18, plesk, etc.
Everything is checking up, https, letsencrypt, redirection, etc.
There is no error into gitlab-ctl tail, no error into logs and there is a error 500 web page all the time.
Any ideas?