ERROR: Registering runner... failed runner=1Z6zKAWx status=500 Intrernal server error PANIC: Failed to register this runner. Perhaps you are having network problems

GitLab CI/CD
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ERROR: Registering runner… failed runner=1Z6zKAWx status=599 Intrernal server error PANIC: Failed to register this runner. Perhaps you are having network problems

Running Pipeline through Gitlab-runner register

  • *Gitlab-Runner register on Tags gaves 500 error every credentials is correct *

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  • What version are you on? Are you using self-managed or GitLab.com?

    • I am using Gitlab 11.6.1
    • I am using self managed gitlab account

  • Add the CI configuration from .gitlab-ci.yml and other configuration if relevant (e.g. docker-compose.yml)

I am on windows kinldy guide me through this thanks

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Hi @asadiftikhar539, welcome to the GitLab Community Forum! :tada:

If possible, can you share additional details to help troubleshoot the issue?

  • where is the GitLab Runner hosted? (eg. same server as GitLab, separate server, your local machine)
  • What installation method did you use to install GitLab Runner? (Linux Docker,
  • What GitLab Runner executor are you using?
  • What command are you using to register the GitLab Runner?

If GitLab Runner is installed on a separate server or machine than what GitLab is on, can you try running ping <your_gitlab_url> to see if GitLab can be connected to from the system with GitLab Runner installed.