Escalation path for free tier for private data leak?

I have an open source project on A user mistakenly uploaded private information to an issue and wants it deleted. This is the second time it’s happened; the first time was back in June and I got no answer on the forums (Delete file attached to issue)

I’m not paying so Gitlab owes me nothing but it’s in their interest to respect people’s privacy. Is there any way to escalate this?

Same problem here. Hopefully some senior user knows something. I dont know any way to escalate but this topic is very important!
In their marketing Gitlab writes “Bitbucket does not really listen to the users” … maybe BUT I have never seen any issue of this importance unanswered for that long even in the unpaid section.