Getting "no runners online error message" when merge pipeline runs

GitLab CI/CD
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Getting “no runners online error message” when merge pipeline runs

Describe your question in as much detail as possible:

We are using shell runner in Linux platform with gitlab.com
I have enabled merge pipeline in my cicd configuration in gitlab project settings.
We are getting “no runners online or assigned” error message when a pipeline runs on a merge request.

  • What are you seeing, and how does that differ from what you expect to see?
    We are getting “no runners online or assigned” error message when a pipeline runs on a merge request.
    The pipeline should run successfully when a merge request is initiated.

  • Consider including screenshots, error messages, and/or other helpful visuals

  • What version are you on? Are you using self-managed or GitLab.com?

    • GitLab (Hint: /help): gitlab.com
    • Runner (Hint: /admin/runners): 15.10.0

  • Add the CI configuration from .gitlab-ci.yml and other configuration if relevant (e.g. docker-compose.yml)

workflow:
rules:
- if: $CI_PIPELINE_SOURCE == ‘merge_request_event’
- if: $CI_COMMIT_BRANCH == “main” && $CI_PIPELINE_SOURCE == “push”

stages: # List of stages for jobs, and their order of execution

  • build

prepare: # This job runs in the build stage, which runs first.
stage: build
script:
- echo “Building the angular project and dockerizing it”
- docker build -t test-management-ui:latest .

  • What troubleshooting steps have you already taken? Can you link to any docs or other resources so we know where you have been?

When i force the gitlab-runner to pick the jobs using run parameter, then gitlab-runner shows forbidden error message for that job.

But the same gitlab-runner can pick up the jobs and complete it as soon as i remove the merge based pipeline execution condition.

Thanks for taking the time to be thorough in your request, it really helps! :blush: