Gitlab 13.3.7-ce & 13.4.3-ce Rack::Timeout::RequestTimeoutException on Project Creation

Hi There,

I’ve recently upgraded to 13.3.7 and have subsequently upgraded to 13.4.3, but now I seem to be having issues creating a project. Below is the stack trace from the production.log file. I have tried creating both the project from the UI and directly from Git, both provide the same error. I am on RHEL7.7. Running a gitlab-ctl restart made no difference to this issue. Does anyone have any suggestions?

production.log

Started GET "/gitlab/projects/new" for 10.165.81.6 at 2020-10-08 17:18:32 +0100
Processing by ProjectsController#new as HTML
Completed 200 OK in 657ms (Views: 603.4ms | ActiveRecord: 17.9ms | Elasticsearch: 0.0ms | Allocations: 232696)
Started POST "/gitlab/projects" for 10.165.81.6 at 2020-10-08 17:18:58 +0100
Processing by ProjectsController#create as HTML
  Parameters: {"utf8"=>"✓", "authenticity_token"=>"[FILTERED]", "project"=>{"ci_cd_only"=>"false", "name"=>"NE Test 20201008", "namespace_id"=>"2", "path"=>"ne-test-20201008", "description"=>"[FILTERED]", "visibility_level"=>"10", "initialize_with_readme"=>"1"}}
Completed 500 Internal Server Error in 60902ms (ActiveRecord: 163.1ms | Elasticsearch: 0.0ms | Allocations: 222135)

Rack::Timeout::RequestTimeoutException (Request ran for longer than 60000ms):

lib/gitlab/url_blocker.rb:111:in `getaddrinfo'
lib/gitlab/url_blocker.rb:111:in `get_address_info'
lib/gitlab/url_blocker.rb:48:in `validate!'
app/validators/addressable_url_validator.rb:83:in `validate_each'
app/services/projects/create_service.rb:235:in `block in create_services_from_active_instances_or_templates'
app/services/projects/create_service.rb:233:in `each'
app/services/projects/create_service.rb:233:in `create_services_from_active_instances_or_templates'
lib/gitlab/metrics/instrumentation.rb:160:in `block in create_services_from_active_instances_or_templates'
lib/gitlab/metrics/method_call.rb:27:in `measure'
lib/gitlab/metrics/instrumentation.rb:160:in `create_services_from_active_instances_or_templates'
app/services/projects/create_service.rb:165:in `block in save_project_and_import_data'
app/services/projects/create_service.rb:160:in `save_project_and_import_data'
lib/gitlab/metrics/instrumentation.rb:160:in `block in save_project_and_import_data'
lib/gitlab/metrics/method_call.rb:27:in `measure'
lib/gitlab/metrics/instrumentation.rb:160:in `save_project_and_import_data'
app/services/projects/create_service.rb:56:in `execute'
app/services/concerns/measurable.rb:35:in `execute'
app/controllers/projects_controller.rb:69:in `create'
app/controllers/application_controller.rb:491:in `set_current_admin'
lib/gitlab/session.rb:11:in `with_session'
app/controllers/application_controller.rb:482:in `set_session_storage'
lib/gitlab/i18n.rb:73:in `with_locale'
lib/gitlab/i18n.rb:79:in `with_user_locale'
app/controllers/application_controller.rb:476:in `set_locale'
lib/gitlab/error_tracking.rb:52:in `with_context'
app/controllers/application_controller.rb:541:in `sentry_context'
app/controllers/application_controller.rb:469:in `block in set_current_context'
lib/gitlab/application_context.rb:52:in `block in use'
lib/gitlab/application_context.rb:52:in `use'
lib/gitlab/application_context.rb:20:in `with_context'
app/controllers/application_controller.rb:462:in `set_current_context'
lib/gitlab/metrics/elasticsearch_rack_middleware.rb:16:in `call'
lib/gitlab/middleware/rails_queue_duration.rb:33:in `call'
lib/gitlab/metrics/rack_middleware.rb:16:in `block in call'
lib/gitlab/metrics/transaction.rb:61:in `run'
lib/gitlab/metrics/rack_middleware.rb:16:in `call'
lib/gitlab/request_profiler/middleware.rb:17:in `call'
lib/gitlab/jira/middleware.rb:19:in `call'
lib/gitlab/middleware/go.rb:20:in `call'
lib/gitlab/etag_caching/middleware.rb:13:in `call'
lib/gitlab/middleware/multipart.rb:217:in `call'
lib/gitlab/middleware/read_only/controller.rb:51:in `call'
lib/gitlab/middleware/read_only.rb:18:in `call'
lib/gitlab/middleware/same_site_cookies.rb:27:in `call'
lib/gitlab/middleware/basic_health_check.rb:25:in `call'
lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in `call'
lib/gitlab/middleware/request_context.rb:23:in `call'
config/initializers/fix_local_cache_middleware.rb:9:in `call'
lib/gitlab/metrics/requests_rack_middleware.rb:60:in `call'
lib/gitlab/middleware/release_env.rb:12:in `call'

Hi Nathan, any news about this? It’s happening to me exactly the same when I enter one of my projects…