GitLab - Kubernetes Agent - Not connected


I am trying to setup the kubernetes setup using Agent and integrate it with my gitlab project.
On the agent side(agentk - kubernets cluster), all I get in the log is single line stating “Observability endpoint is up” and nothing more.
{“level”:“info”,“time”:“2022-07-07T07:52:02.996Z”,“msg”:“Observability endpoint is up”,“mod_name”:“observability”,“net_network”:“tcp”,“net_address”:“”}

There are no logs that are available in the agentk and on kas side I do not have access to logs/server(we are using on-prem gitlab setup).

On the Gitlab project side, I see the “Never Connected” in the status column for the agent.

I have tried many different options and following all the steps as mentioned in the document.
Any leads or pointers in the direction to debug/resolve the issue is appreciated.

Version of Gitlab : 14.10 and agentK version is 14.10

Thanks in advance.

same here with 15.1