Hi! I’m running GitLab on Ubuntu 16.04(via VirtualBox). I’m providing the IP address as the external url, but when trying to access the same via some other computer, I can’t connect to it. Can someone please tell me where I’m going wrong?
Hi ar1607,
I would request you to take output of the below commands and post it here for better understanding of your problem.
These commands can be run on production environment: (run as root)
to check process running or not:
ps -ef | grep -n gitlab
to check hostname of machine:
hostname
to check DNS on your machine and the machines you are testing your URL:
nslookup your domain name
to check the route:
traceroute your domain name
to verify hostname of machine:
cat /etc/hosts
to check all gitlab component are working or not:
gitlab-ctl status
to check url for GitLab:
cat /gitlab/gitlab.rb | grep external_url
to check port is open for GitLab or not:
netstat -tlpn
to check selinux status:
sestatus
to check any firewall enabled or not:
iptables --list
Let me know if you have any issue on executing above commands.
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Thank you so much for your reply. I’ll just try these commands and see if they work. 
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