GitLab Pages showing SSL Version or Cipher Mismatch Error

How to Use GitLab
1

Describe your question in as much detail as possible:

  • What are you seeing, and how does it differ from what you expect to see?
    Currently, I am attempting to configure GitLab Pages on my self-managed instance. However, whenever I attempt to open one of my pages sites, I receive the following error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Research of this error shows that there is an incompatible cipher suite between the browser and the Pages site, however the main GitLab site loads fine.

  • What version are you on (Hint: /help) ? and are you using self-managed or gitlab.com?
    Self-managed 15.1

  • What troubleshooting steps have you already taken? Can you link to any docs or other resources so we know where you have been?
    I’ve attempted multiple steps, including cutting out all load balancers (yes, the issue persisted even with load balancers enabled and disabled) and assigning an external IP address (our current situation). None of these remediation steps have worked, and at this point I’m at a loss as to why it’s doing what it’s doing.

1 Like