Gitlab Runner as a service

Following the online instructions, I installed gitlab-runner as a Windows service. It registers with no error messages. I see the runner within Gitlab.

However, it never picks up any jobs when running as a service. Gitlab reports that “Last Contact” was over 45 minutes ago.

If I use the “run” option on the command line, it grabs a job, executes, etc as expected. I just can’t figure out why running as a service, it never seems to contact the Gitlab server.